When the Covid-19 pandemic became a huge health problem for the world, many stakeholders and first respondents also faced series of problems. One of these problems was how to effectively respond to the covid-19 emergency and relief situations.
Finding a way out of all these while also ensuring that the spread of the virus was contained wasn’t easy for anyone. But then, many thanks to F.H. Cann & Associates for deciding to assist government officials and private partners with Covid-19 relief efforts.
F.H. Cann & Associates is one of the leading organizations that generally provides clients with contact centre services. The organization also deals with financial recovery, loan servicing and business process outsourcing. It prides itself in the culture of inclusion and opportunity and considers itself as an active part of the community in which it operates.
After seeing the activities scope of the organization, you might be wondering how it then was able to help with covid relief efforts. Well, this post will tell you how F.H. Cann & Associates came through with useful assistance for the covid relief efforts.
Through Linking Vaccinations with People Seeking Them
One of the highlights of the Covid-19 era was that people went back to their abodes, and it was difficult to get access to them. This was where F.H. Cann & Associates Inc. came through. It helped in linking vaccinations with those who needed them, especially the elderly ones.
If you are 75 years old + and would like to schedule your Covid Vaccination, dial 211 to talk to one of the DOH Call Center Representatives, Mon – Fri, 8:30am – 5pm. pic.twitter.com/MRuLcB71NJ
— FH Cann & Associates (@fhcann) February 9, 2021
It also worked with the Baker administration and some other private partners to connect people with vaccination opportunities. This was instrumental in providing vaccines to as many people as possible.
Helped with Contact Tracing
One highly recommended way of fighting the covid-19 pandemic is through quick tracing and isolation of infected cases. It is believed that this will help stop or slow down the spread of the virus.
This was another area where the government was also assisted with to combat the spread of the pandemic. It did this by providing enormous support and engaging employees at every step as a response channel to the Covid-19 crisis. It also assisted in providing call-centre services for those seeking Covid-19 vaccines.
Sponsored Crucial Health and First Responders Events
The organization understood that availability of basic needs was also important in the fight against the covid-19 pandemic. This was why it gladly carried out clothing and food distribution to help people in need.
It also sponsored events that supported veterans and first responders, civil rights and many others. This is in line with the organization’s mission of being an active part of its community.
Retraining of Staff and more job offers
When the Covid-19 broke out, it created another dimension to responding to and tackling health issues. This, in every way, called for retraining of the company’s staff on relief and emergency responses and even offered more jobs during the earlier stage of the pandemic.
In addition, it provided up to three hundred customer service representatives (CSR’s) daily to ensure that residents gained easy access to vaccines.